SMS Terms and Conditions

Effective date: January 2026

Programme description

Ingleside Family Dental operates a text messaging programme to communicate with patients and prospective patients about appointments, appointment reminders, confirmations, scheduling changes, treatment follow-up, and responses to enquiries you submit to us.

Consent is optional

Consent to receive text messages is not a condition of purchase, treatment, or any service we provide. You may request an appointment, contact us, and receive dental care without agreeing to receive text messages. Where we collect a mobile number, the text message opt-in is a separate, unchecked, optional checkbox.

How to opt in

You opt in by checking the text message consent box on a form on this website, or by giving express written consent in our office. We do not add anyone to our text messaging programme on the basis of a prior relationship alone.

Message frequency

Message frequency varies depending on your appointments and your interaction with us. You may receive messages when you request an appointment, before a scheduled appointment, and following treatment.

Message and data rates

Message and data rates may apply. These are charged by your mobile carrier and are your responsibility. Ingleside Family Dental does not charge for text messages.

How to opt out

You can stop receiving text messages at any time by replying STOP to any message from us. Other recognised opt-out keywords include CANCEL, END, QUIT, UNSUBSCRIBE and REVOKE. After you send an opt-out request you will receive one confirmation message and then no further messages, unless you opt in again.

How to get help

Reply HELP to any message for assistance, or contact the practice directly on (843) 970-3799 during office hours, Monday 8:30am to 12pm, Tuesday to Friday 9am to 5pm.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by your carrier, device or coverage.

Your privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and message delivery platforms, is permitted only to the extent necessary to operate this programme. All other categories of use exclude text messaging originator opt-in data and consent. See our Privacy Policy for full detail.

Changes to these terms

We may update these terms from time to time. The effective date above indicates when they were last revised.

Contact

Ingleside Family Dental, 9403 Highway 78, Suite 201, Ladson, SC 29456. Telephone (843) 970-3799.

These terms are provided to support 10DLC and CTIA compliance. The practice should have them, and the SMS clauses in the privacy policy, reviewed by legal counsel before the messaging campaign is registered.